Questions about your repair
Straight answers about insurance, estimates, payment and hours. Still have a question? Call or text (313) 444-0236.
Does CMD Collision work with my insurance company?
Yes. CMD Collision works with all insurance companies, including GEICO, AAA, Progressive, State Farm, AIG, Liberty Mutual, Chubb, PURE and Farmers. We work with your adjuster for you.
Can I choose my own body shop in Michigan, or do I have to use my insurer's shop?
Under Michigan law you choose the repair shop. Your insurer may suggest one, but you don't have to use it. CMD Collision is independent and isn't part of any insurer's direct-repair program, so we work for you.
Do I need my insurance company's approval before bringing my car in?
No. Bring the car to us first. We inspect it, write the estimate and send it with photos to your adjuster. On insurance jobs, work starts as soon as the insurer approves the estimate.
How do I get a free estimate?
Text photos of the damage, your vehicle's year, make and model, and your name to (313) 444-0236. Or upload up to three photos at cmdcollision.com/free-estimate to see one instant AI ballpark price on screen ("Estimated starting at $…"); the shop gets your request too. It's free and needs no appointment.
Is the photo price my final price?
No. Photos get you one ballpark starting price, not an itemized or insurance estimate. Your final price comes after an in-person inspection at the shop.
What happens if you find more damage after the repair starts?
The first estimate is written without taking the car apart. Once it's approved we do a full teardown. If hidden damage turns up, we document it with photos, send a supplement to your insurer, and contact you before doing extra work.
How long will my repair take?
Repair time depends on the damage, so we don't promise a set turnaround. After we inspect your car in person, we'll tell you what to expect for your repair.
I wasn't at fault and don't have collision coverage. Can I get my money back?
Michigan's mini-tort law may let you recover some of your out-of-pocket repair costs, up to the limit set by Michigan law, from the at-fault driver's insurance. We give you the repair paperwork you need to file.
What payment methods do you accept?
We accept cash, credit and debit cards, and Zelle. On insurance jobs you pay only your deductible, if one applies.
What paint do you use?
We use the Sherwin-Williams paint system and blend the new finish into the surrounding panels so the color matches.
Can CMD Collision fix frame damage?
Yes. CMD Collision is state-certified for unibody/frame repair and for collision-related mechanical repair. We straighten frames and unibodies on a Chief frame machine, so the car is restored structurally and drives right, not just looks right.
How much does frame straightening cost?
Frame straightening starts at $400. The final price depends on the damage and is set after an in-person inspection.
Is the repair guaranteed?
Yes. The work we perform comes with a lifetime warranty. Ask us for the details on your repair.
What are CMD Collision's hours?
Monday to Thursday 11 AM to 7 PM, Friday 3 PM to 8 PM, Saturday 12 PM to 4 PM, closed Sunday (Eastern Time). You can text photos any time, and we reply during business hours.
Where is CMD Collision located?
3843 E McNichols Rd, Detroit, MI 48212, on E McNichols next to Hamtramck and Highland Park. Call or text (313) 444-0236.
Ready for a ballpark price?
Text photos or upload them for an instant AI ballpark. Your final price comes after an in-person look.